CUSTOMER SUPPORT

How Can We Help?

Already a ZyraTalk customer? You’re in the right place. One email reaches the whole support team.

Email us
support@zyratalk.com
Include your company name and a short description of the issue, and the team will take it from there.
Email Support

Support FAQ

How do I contact ZyraTalk support?

Email support@zyratalk.com with your company name and a short description of the issue. That routes you straight to the support team — no need to go through your sales rep.

What should I include in a support request?

Your company name, the phone number or account the issue relates to, what you expected to happen, and what happened instead. Screenshots or a call date/time help us resolve issues much faster.

How do I request changes to what my AI says?

Email support with the exact wording or behavior change you want — updated hours, new services, pricing changes, or script adjustments. The team will update your AI’s configuration and confirm when it’s live.

Who do I contact about billing?

Billing questions also go to support@zyratalk.com — include your company name and invoice number if you have it.

I’m interested in ZyraTalk but not a customer yet. Where do I go?

That’s a sales conversation — book a demo and the team will walk you through the platform, pricing, and setup for your business.

Not a Customer Yet?

Support is for existing accounts — if you want to see what ZyraTalk can do for your business, that’s a demo.