CUSTOMER SUPPORT
How Can We Help?
Already a ZyraTalk customer? You’re in the right place. Submit a ticket and it goes straight to the support team.
Support FAQ
How do I contact ZyraTalk support?
Submit a support ticket with your company name and a short description of the issue. That routes you straight to the support team — no need to go through your sales rep.
What should I include in a support ticket?
Your company name, the phone number or account the issue relates to, what you expected to happen, and what happened instead. Screenshots or a call date/time help us resolve issues much faster.
How do I request changes to what my AI says?
Submit a ticket with the exact wording or behavior change you want — updated hours, new services, pricing changes, or script adjustments. The team will update your AI’s configuration and confirm when it’s live.
Who do I contact about billing?
Billing questions also go through a support ticket. Include your company name and invoice number if you have it.
I’m interested in ZyraTalk but not a customer yet. Where do I go?
That’s a sales conversation — book a demo and the team will walk you through the platform, pricing, and setup for your business.
Not a Customer Yet?
Support is for existing accounts — if you want to see what ZyraTalk can do for your business, that’s a demo.