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ZyraTalk has been a great partner for us over the past two years. With their chatbot, we saw immediate benefit via decreased customer wait times on our phones and increased conversions from web traffic.
The chat interface is very clean, easy to use and great for tracking and analytics. Analytics are important to us. From the dashboard you can see the source whether it's Google, Bing, Facebook, etc. We also track even further down to the UTM URL and connected Google Analytics.
ZyraTalk is personal. Zyra greets a website visitor personally just like a person would greet a customer coming into a store. When a customer feels welcomed, they are more likely to buy. We live in an era where some consumers prefer to communicate via text, email and chat. It’s a very important part of providing a solution for the customer experience that meets their needs.
We are more than satisfied with their services and look forward to the continued relationship.
Adding ZyraTalk to our marketing portfolio has been the addition we needed! The leads are extremely high quality and the long-lasting customers and revenue generated has by far passed our expectations. It’s been shocking (in a good way)! All of this coupled with the stand up gentleman behind ZyraTalk makes the company as a whole a huge win!
We have been using ZyraTalk for the past few months and it has made a positive difference in communication with our customers. Andrew has been the best to work with - he's very prompt for phone meetings, extremely responsive with his emails, and explains things in simple terms that are easy to understand. Would highly recommend ZyraTalk!
ZyraTalk is an essential business partner that increases customer conversations. We’ve seen an improved employee experience as well. Our employees love when the automated ZyraTalk conversations come through because it makes their job easier when talking to a customer. Our people and customers #LOVE technology that makes things simple! This is truly amazing AI!